Billing & Usage

Manage your Norrix subscription and monitor usage.

Plans

Plan	Monthly Price	Annual Price	Included Usage
Free	$0	$0	4 builds, 4 submissions, 4 updates
Pro	$19	$199	8 builds, 8 submissions, 8 updates
Enterprise	$199	$2,099	89 builds, 89 submissions, 89 updates

Annual Discount

Annual plans currently save about 12% versus monthly billing:

Pro: save $29/year
Enterprise: save $289/year

Plan Features

Feature	Free	Pro	Enterprise
Cloud builds	✓	✓	✓
OTA updates	✓	✓	✓
App submissions	✓	✓	✓
Included monthly usage	4 each	8 each	89 each
Overage allowed	✗	✓	✓
Trial	None	30 days	60 days
Support	Community	Email	Priority
Extra billing behavior	Hard cap	Metered overage	Metered overage

Usage Limits

Free Tier (Hard Caps)

Free plan has monthly hard caps:

Metric	Monthly Limit
Builds	4
Submissions	4
Updates	4

Operations beyond the cap are blocked until the next billing cycle.

Paid Tiers (Metered)

Pro and Enterprise have included limits with metered overage:

Pro Tier

Metric	Included	Overage
Builds	8	$0.99/build
Submissions	8	$0.99/submit
Updates	8	$0.99/update

Enterprise Tier

Metric	Included	Overage
Builds	89	$0.89/build
Submissions	89	$0.89/submit
Updates	89	$0.89/update

Volume discount: Enterprise includes discounted metered usage at $0.89 per operation.

Managing Subscription

From Dashboard

Go to Dashboard → Settings → Billing
View current plan and usage
Click Manage Subscription to open Stripe Portal

From CLI


# Subscribe or upgrade
norrix billing-checkout
 
# Manage subscription
norrix billing-portal

Stripe Billing Portal

The Stripe portal allows you to:

Update payment method
View invoices
Download receipts
Cancel subscription
Change plan

Usage Tracking

View Current Usage

Dashboard → Settings → Usage shows:

Current billing period
Builds used / included
Submissions used / included
Updates used / included
Estimated overage charges

Usage Reset

Usage counters reset at the start of each billing period (monthly).

Overage Billing

How It Works

Use included operations at no extra cost
Beyond included limits, each operation is metered
Overage is calculated at period end
Charged to your payment method

Example

Pro plan with 13 builds in a month:

8 builds included in $19
5 overage builds × $0.99 = $4.95
Total: $23.95

Changing Plans

Upgrade

Go to billing settings
Select new plan
Prorated credit applied for unused time
New features available immediately

Downgrade

Go to billing settings
Select lower plan
Change takes effect at next billing cycle
Keep current features until then

Cancel

Go to Stripe Billing Portal
Click Cancel Subscription
Access continues until period end
Reverts to Free tier

Payment Methods

Stripe supports:

Credit cards (Visa, Mastercard, Amex)
Debit cards
Some regional payment methods

Update Payment Method

Open Stripe Billing Portal
Click Payment Method
Add new card
Remove old card (optional)

Invoices

Access Invoices

Available in Stripe Billing Portal:

View invoice history
Download PDF receipts
See payment status

Invoice Contents

Each invoice includes:

Subscription fee
Overage charges (if any)
Tax (if applicable)
Total amount

Organization Billing

Billing is per organization
Each organization has its own subscription
Usage is tracked per organization
Team members share the organization’s plan

FAQ

When am I charged?

Subscription fee is charged at the start of each billing period. Overage is charged at the end.

What happens if payment fails?

First retry after 3 days
Second retry after 7 days
Subscription paused after failures
Access continues briefly (grace period)

Can I get a refund?

Contact support within 7 days for prorated refunds on unused time.

Is there a free trial?

Paid plans currently include free trials:

Pro: 30 days
Enterprise: 60 days

The Free tier is available indefinitely for evaluation and low-volume usage.