Pricing & Entitlements

Norrix offers tiered pricing with predictable costs and transparent usage tracking.

Plans Overview

Annual plans include roughly 17% discount (2 months free).

Plan Details

Free Tier

Price: $0/month

Included:

• 10 builds per month
• 5 submissions per month
• 10 updates per month
• 1 team member
• Community support

Limits:

• Hard caps, no overage allowed
• Operations blocked when limit reached
• Resets monthly

Pro Tier

Price: $49/month ($490/year)

Included:

• 15 builds per month
• 5 submissions per month
• 15 updates per month
• Unlimited team members
• Environment variables
• Email support

Overage:

• $1.00 per additional build
• $1.00 per additional submission
• $1.00 per additional update

Enterprise Tier

Price: $199/month ($1,990/year)

Included:

• 75 builds per month
• 25 submissions per month
• 50 updates per month
• Unlimited team members
• Environment variables
• Priority support

Overage:

• $0.90 per additional build (10% discount)
• $0.90 per additional submission
• $0.90 per additional update

Feature Comparison

Usage Tracking

Metrics Tracked

Viewing Usage

Dashboard: Settings → Usage

Shows:

• Current billing period
• Usage per metric
• Included vs used
• Estimated overage

CLI:

norrix billing-portal

Usage Reset

Counters reset at the start of each billing period (monthly from subscription date).

Entitlement Checking

Free Tier

When you hit a limit:

{
  "error": "Limit Exceeded",
  "message": "Monthly build limit reached (10/10). Upgrade to continue.",
  "currentUsage": 10,
  "limit": 10
}

Result: Operation blocked until next billing cycle.

Paid Tiers

Overage is tracked and billed:

{
  "success": true,
  "billable": true,
  "currentUsage": 20,
  "included": 15,
  "overage": 5
}

Result: Operation proceeds, overage billed at period end.

Billing

Subscription

• Charged at start of billing period
• Auto-renews monthly or annually
• Cancel anytime

Overage

• Calculated at period end
• Based on usage beyond included limits
• Charged to payment method on file

Example Invoice

Norrix Pro - Monthly          $49.00
Overage:
  5 builds × $1.00            $5.00
  2 updates × $1.00           $2.00
                             -------
Total                        $56.00

Upgrading

From Free to Pro

1. Dashboard → Settings → Billing
2. Click Upgrade
3. Enter payment information
4. Features available immediately
5. Usage limits reset to new plan

From Pro to Enterprise

1. Dashboard → Settings → Billing
2. Click Upgrade
3. Prorated credit applied
4. New limits effective immediately

Via CLI

norrix billing-checkout

Downgrading

To Lower Tier

1. Dashboard → Settings → Billing
2. Click Change Plan
3. Select new tier
4. Change effective at next billing cycle
5. Keep current features until then

To Free

1. Cancel subscription in Billing Portal
2. Access continues until period end
3. Reverts to Free limits
4. Environment variables become read-only

FAQ

When am I charged?

• Subscription: At start of each billing period
• Overage: At end of billing period

What if I exceed Free limits?

Operations are blocked. Upgrade to continue or wait for monthly reset.

Is there a free trial?

The Free tier serves as an unlimited trial. Upgrade when you need more capacity.

Can I get a refund?

Contact support within 7 days for prorated refunds on unused time.

Do unused operations roll over?

No, included operations reset each billing period.

How is overage calculated?

Only operations beyond included limits are charged:

Overage = max(0, usage - included) × rate

What happens to my data if I cancel?

• Builds and artifacts remain accessible (read-only)
• No new operations allowed on Free after limits
• Data retained per privacy policy